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S&S Customer Care

Real people, real solutions! We make it easy for you.

At S&S, you won't get stuck in a phone tree trying to get through to a real person. Save time and call S&S today to speak with a live Customer Care Representative who is waiting to help you. Our mission is "Making it easy to help people play and learn." Our company is located in Colchester, CT and our Customer Care Department has decades of combined experience solving problems, answering questions, and offering custom tailored solutions.


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customer care testimonial

I've had the pleasure of working with S&S World Wide for the past 5 years and keep coming back for both their competitive pricing and their customer service. Whenever I have a craft ordering challenge my dedicated customer service rep always seems to come up with an alternative solution. Keep up the good work!
Nancy O'Brien
Craft Buyer for Camp Eberhart


What S&S Can Do for YOU



We'll Do The Searching


We're Flexible

That’s what we’re here for! We have relationships with hundreds of vendors and agents around the world who have exactly what you’re looking for. Leave it to us and we will advocate for your budget and delivery requirements!  

Our company was built with your unique requirements in mind. A cornerstone of our great customer care is flexibility. Big or small, your order will be handled with the highest priority. There is a dedicated team keeping track of your order - we are ready to accommodate your needs and prepared to resolve any issues that may arise.




We Do Creative Every Day!


We're Great at Balancing Acts!

Whether you are looking for standard supplies or creative custom kits curated for your unique program, S&S Worldwide can help you find everything you need to run a successful program. Our experts can talk you through all your options, costs, and alternatives.

A short conversation with one of our representatives can save you hours of time. We fulfill orders every day and we are ready to support your fulfillment needs. We can receive products on your behalf, we can sort, pack, and label custom kits to your specifications. Plus, we can ship to multiple locations. We do it all, just ask.




Discount Pricing

Volume Ordering - If you order in volume, we want to make sure you're getting the best price possible... all year long! Our Contract Specialist will set you up with an Annual Contract  with a special discount to help you stretch your budget!  


Quotes and Best Pricing Guaranteed - Looking for a competitive quote or applying for a grant?   Give us a call or click through to learn more and fill out our quote request form. We’ll provide you our best price along with our 100% Satisfaction Guaranteed service!

school supply bids and contracts

Special Ordering & Custom Kitting

Special Product Orders - Can’t find what you need on our site?   Although we have over 17,000 items available, there may be a specific product that you need that we do not currently carry. Work with our special orders desk to get a quote on customized logo products, special sporting goods, specific game, furniture, outdoor or craft equipment, and even special craft supplies. We work with thousands of vendors that may have exactly what you are looking for, at the price you need.


Custom Kitting & Packaging -We can also provide special kitting, packaging and deliveries to meet your program needs. Our Sales Staff will work with you to develop Custom Kits that can be assembled and shipped to multiple locations or your warehouse.  Kits can be developed to support your curriculum, a theme, class size, etc.  Everything you need for your program in one kit, with special labeling, packaging and even specialized delivery options. Just let us know what items you need and we will source and price them for you.


custom kits

S&S PLUS - Free Shipping all year long!

That's right!  Free Shipping PLUS 15% discount off our list prices all year long – no minimum! 

Your membership covers you and everyone at your location, PLUS you will receive monthly exclusive PLUS member discounts and 50% off expedited shipping when you need your order as soon as possible. 

S&S free shipping coupon

S&S Coupons

Save each week on our wide selection of products! Check out our coupon page with a weekly coupon code. You'll get great deals on all of your favorite products.  

free grants search

List Creation

Use our list function to get approval for items from administration or just to share your ideas on products with others at your organization. The Save to My List feature is available on every product page and as the list creator, you have the ability to make multiple lists, email them and customize with notes. 

school supply list

Easy Ordering YOUR way

Whether it be through one of our customer portals that we have created for your organization, by fax, online, phone, or purchase order - we want to make ordering supplies and equipment simple for you. There's always ordering by phone or online, but if you would like to hear about a customized process for multiple sites, or your organization has a specific process - we can work with you one what works best. Email [email protected] and let us know how we can help!

school supply bids and contracts

Free Resources

We spend a lot of time talking to our customers, researching their industries, and really trying to help them with solutions to their individual program or classroom. Then, we share what we've learned! If you're looking for inspiration, how tos, lesson ideas, downloadable guides, craft videos, group activities or just want to browse what other people just like you are doing in their organizations, you won't be disappointed.

Expert DEDICATED Customer Service

We would have made this #1 on our list, but if you've bought from S&S before, you already know how passionate, friendly and customer satisaction driven our team is. Everything we do is built around YOU! We know how hard you are working to help others and we strive to WOW you with our dedication and our support of what you are doing in your programs. Without our customer doing what they do, we wouldn't be able to help people play and learn - and that's our mission!  

customer testimonials