ORDERS & PAYMENT
Your orders will be acknowledged by e-mail upon entry of order. S&S accepts payment via credit card, bank transfer ($25.00 service fee), business check or money order. Established businesses, institutions or organizations may be eligible for credit terms. Orders cannot be placed on open account until an S&S Credit Application is submitted and approved. To establish credit terms, please download and submit an S&S Worldwide Credit Application
. Approved open accounts allow for net 30 day terms. S&S Worldwide accepts the following: MasterCard, Visa, Discover and American Express.
The minimum order amount for Wholesale pricing is $250 U.S. not including freight. Orders below $250 will have retail pricing applied.
Any damaged goods must be reported immediately upon receipt and inspection. Shipments with visible damages. must be signed for as damaged. Claims must be fully documented and reported within 10 business days. Missing items must be reported within 10 business days.
ORDER LEAD TIME
Unless otherwise noted, please allow minimum 5-10 business days for order processing and delivery. Some products may require additional lead time. You will be contacted when an order is placed for an item requiring additional time.
VENDOR MANUFACTURED/RESTRICTED ITEMS
Items coded with the truck icon in our catalogs are not available through the Wholesale program. Other restrictions may apply.
Free shipping and discount Offer Codes cannot be applied to wholesale orders.
BACK ORDERED ITEMS
S&S will cancel all back ordered items at the point of order entry. You will be notified of any items canceled from your order. Items can be reordered at a future date when inventory is available.
Unless otherwise requested, S&S will ship FOB our dock via one of our preferred carriers and add freight charges to your invoice. If you prefer us to ship via your own carrier account, S&S will assess a $10 handling fee per order.
Will be provided upon request
75 Mill Street
Colchester, CT. 06415
Phone: 860 537 3451 ext. 2280
Fax: 860 537 2635
Attention: Wholesale Department
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